Clients - Smarter Accounting Services | Chartered Accountants Devon

We’re Proud of Our Clients

We’re independent chartered management accountants in Devon and we’re proud to be different. We’re not traditional accountants – we work smarter for our clients, including individuals and local businesses. We love where we live and support our local communities based in Teignmouth and Crediton, near Exeter. Our team offers a wide variety of accountancy services, tax bookkeeping and practical business advice. Find out more about our Smarter Services >>

Excellent

Based on 57 reviews

Theyre aren’t enough stars for such excellence. With the expert help and expertise, i have navigated thru, probate queries, capital gains, and 3 complex errors from H.m.r.c. I would off lost all hope and marbles with out the team.They even have a friendly receptionist. The Dream team.

Adam S.

They are on the ball at once and give you confidants that they have your back.

Mark H.

I have used Mark Williams in the Crediton branch for 2yrs, I've found him very helpful & informative. I used to do my own accounts but found that their prices are very good. Thoroughly recommended.

Peter S.

Filing my annual self-assessment is always a headache. This year I sought advice from Smarter Accounting. The help I was given was first-class. A special thank-you to Diane Hurst for making the experience painless.

Esme B.

Terrified of figures, accounts, deadlines & requiring professional help with both personal & business, I sought out Smarter Accounting over 10 years ago, & have never looked back!
The team here are supportive, approachable, friendly, patient & thorough. I have had nothing but positive experiences at every meeting with Neil & his expert team at this company. They are clear, efficient, helpful & understanding. Their communication & service prompt & affordable. You will not find a nicer bunch of people to assist you with one of lifes least enjoyable tasks!! No matter how complex your financial & accounting needs, they make priority for you & the process seamless.
I cannot recommend Smarter Accounting highly enough.

Ian R.

Very friendly, great service very helpfull

Alan H.

We have been using Neil and his team for 14 years for both private and business accountancy. Excellent, simple as that.

Jamieson B.

gerri R.

Unfortunately I did not have a good experience with my last tax return as figures not properly put in and expenses etc resulting in me having to sort out with HMRC myself which caused undue stress so sorry would not recommend at this time due to my bad experience.

Response from the owner:We completed a total of 8 personal tax returns for this client and never received anything but thanks. We are aware of no errors in the final return approved by the client and cannot specify the reasons this client chose to move accountants due to confidentiality. Needless to say we are very surprised and upset to read this disappointing review amongst so much positivity and wish this person well in the future.

C B.

Excellent, professional service.

Lesley G.

I am so glad that I changed my previous accountants to Smarter Accounting they have given me so much information and support in the years that I have been 1 of their customers, I would recommend Smarter Accounting, they are professional and helpful. They have been great during Covid 19.

Will J.

What a great service Smarter Accounting have continued to provided, always good advice and a very friendly team to deal with.
Thanks Again

Julia N.

Very Happy with this company, Staff very Helpful, keep me updated

Marion T.

I have found that Smarter Accounting are very efficient and the staff are extremely pleasant

Miranda D.

Really friendly staff, everything is simply explained and help is on hand whenever I need it! Joanne has been amazingly patient with me and made things so much clearer. Thank you!

Response from the owner:Thank-you for your feedback! Much appreciated.

Glenda W.

Great company reliable, informative been with them a few years now and can’t fault their service.

Kelly Saunders Fitness C.

Smarter Accounting as always offered myself and my husband (Devon county class) a friendly, professional service. We would gladly recommend them to anyone.

Jacob P.

Friendly staff and very professional service

Sharon S.

Very professional and friendly service provided by this company would highly recommend

Stephen A.

Keith C.

Excellent 1st class service with a professional team who look after their clients to the highest standard.well worth the outlay.
Terrific help during pandemic

Response from the owner:Thanks for your excellent feedback, we really appreciate it.

Peter A.

Daniel R.

Recently became self employed for the first time. With no knowledge of what was involved, other than the little reading I did online, David took me through every step and explained in detail what the process was. Very friendly and responsive service, and obviously very knowledgeable at what they do. Would recommend to anyone. Look forward to continuing working with Smarter Accounting

cora S.

I have been with Smarter Accounting for a few years now and always had excellent service through out this time . Many thanks .

Karen T.

Great service, thank you Neil Bishop for your quick response

Dennis M.

A very professional company who has helped our new charity in setting up our finances and been very generous with their time. Can recommend to any local business, charity or individuals who need accountancy support.

oakesyboy10

Great support from the team, very happy with the swiftness they reply with and with their attentiveness to customer care. Will be staying with them for a long time.

Response from the owner:Thanks

Way To F.

Smarter Accounting provide a superb service. Neil is exceptionally helpful, all work is done carefully, promptly and email communication is always swift and helpful.
Fixed pricing is ideal for me as a small business.

Response from the owner:Thanks

William R.

Neil at Smarter Accounting has always been very obliging and helpful. I have also found the general service to be excellent.

Response from the owner:Thanks

Alex

I've worked my way through several accountants in the last 16 years and then found Smarter Accounting in Crediton. Their service is second to none! They are always one step ahead of me with advice and recommendations, things that I wouldn't have though of, important things that save me money and keep me compliant.
They are patient, friendly and provide a valuable service, and their price is affordable as well, excellent value for money!

Response from the owner:Thanks, we really appreciate your business.

andrew C.

Very good would thoroughly recommend

Adrian P.

We have used Smarter Accounting for some years now. Always had excellent service, not only with annual accounts but with anything else that may crop up during the year. Prompt and efficient. Would be happy recommending them to anyone.

Response from the owner:Thank-you!

lee P.

Excellent service highly recommended

Response from the owner:Thanks for your review!

Adam H.

Would highly recommend, used for a number of years now and always felt a valued customer. Someone always available to guide me through the minefield of taxation.

Response from the owner:Thank-you

JEFFREY L.

Fantastic service from Smarter Accounting,with an unbeatable team.
The service Shaun,Andy and co over the last 10 years has always been first class they are super friendly and knowledgeable,accurate and great value for money.

Easy to deal with no hassle,would recommend over again and again.

Jeff Lawrence
Director
Segway Southwest Ltd

Peter C.

I have found the staff here very helpful, willing and polite. They know their job and carry it out very efficiently

Response from the owner:Thank-you for your great feedback, much appreciated.

David B.

A professional 1st class organisation. Very helpful with quick response times.

kaz W.

Ann B.

Friendly, efficient, helpful.

Response from the owner:Thanks

Linsey M.

Great accountants, responsive, efficient, everything you'd want your accountant to be.

Response from the owner:Thanks

Jeff H.

Pleased with services after loss of confidence with previous accountant. Courteous and helpful and good value.

Bridget H.

Excellent service and really helpful. Nothing is too much to ask. Highly recommend

Hattie L.

excellent

Scarlett K.

Very knowledgeable and helpful team. Highly recommended

Response from the owner:Thanks

Jason W.

If you ever need an accountant go to smarter accountants in Crediton. They are very reliable, friendly, honest and trustworthy. Myself and my family have gone to them for 20+ years and I wouldn’t recommend anyone else.

Response from the owner:Thanks

sarah S.

All staff at Smarter Accounting are very friendly and very professional and always ready to answer any questions or queries you may have , i have been using them for years now and my accounts are always done very efficiently and my wages for staff are always done on time . great service would highly recommend .

Response from the owner:Thanks

steve F.

I have never experienced anything other than excellent friendly service with smarter Accounting

Response from the owner:Thanks

Tom C.

Jessica S.

David is always approachable and answers queries quickly and efficiently. My business and personal needs are always considered when getting accounts ready and I have felt reassured to have Smarter Accounting as my business, Teign Physiotherapy, chosen accountancy firm and can recommend David and his team without hesitation.

Jo W.

Running Deer CIC moved to Smarter Accounting in the spring of this year. David Cook has been amazing, responsive and very professional. I would highly recommend Smarter Accounting to everyone.

Combatcleaning S.

David cook is very helpful. He is always at the end of the phone when needed and will do his best to answer all and any questions we have have asked him over the years. Thank you for all your help and I know your be there when ever we need you.

ivan B.

Certainly very knowledgable and helpful with all aspects even those quite complicated situations

Jacqueline D.

David Cook has looked after my business for many years now and I would strongly recommend him. Very professional, efficient and reliable. An excellent Accountant for all your business needs!

Jill S.

Very pleased with Smarter Accounting. David is always very helpful and has the personal touch with any queries.

Cat C.

Fantastic accounting services provided by these guys. David was recommended to us as a business and we haven't looked back since. Always extremely helpful and welcoming, I honestly couldn't recommend this team enough.

Wade E.

I have worked with Shaun and David for a couple of years now and I am always impressed by how easy they make things. They are always available to take my calls and emails and nothing is an effort. I highly recommend the team at Smarter and will continue using their services for both my personal and business tax and accounting needs.

Andy W.

As a sole trader, this is my 3rd year of using Smarter Accounting in Teignmouth. Whether I walk through the door or call by telephone you're always met with a friendly smile or voice. Often I have just needed some advice and have found that is never a problem and my questions answered. Very satisfied with the knowledgeable and professional team members who have consulted with me when presenting my year end accounts. Would highly recommend their services

Smarter Charter

Fixed Fees – no fee surprises

We will only deal on a fixed fee basis. We agree the level of service required and the price with our clients upfront – no surprise fees.

Easy Payment Terms – help to budget

We can arrange for your fee to be collected over a period of time to make it easier for your budget.

Free Tax Review – as tax efficient as possible

As part of your first-year accounts, we’ll include a full tax review, ensuring that you are as tax efficient as possible. This has produced some massive savings for our clients, average savings are around £500 to £5,000 per year.

Competitive Pricing – value for money

As an independent, local business we’ve had years of experience and we know we are competitive. Just because we have excellent levels of service doesn’t mean we are expensive.

Free Meetings & Calls – talk to us when you want to

We want you to feel comfortable talking to us, so that we can add maximum value to your business. Therefore meetings, calls and emails are included in your fee.

Unrivalled Proactivity – happy to help

We offer free pre year-end tax reviews where appropriate. Our team of friendly experts are fully up to date with the latest HMRC and Making Tax Digital (MTD) developments. We’ll always advise you on tax savings, tax changes and regulation changes.

Record Keeping Review & Free Bookkeeping System – practical advice

We’ll review your accounting systems and processes and give you practical advice to you to be more efficient if you wish. We’re digital accounting experts and offer a variety of training and support. We’ll also supply and help you with a bookkeeping system if you need it, all free of charge!

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